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notimpressed78
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South West London- Area 20 - unreliable and poor internet

Hi all,

I am getting increasingly frustrated at the poor internet speed and unreliable connection on my internet.

I keep getting the same excuses and very little actions. I think we the customers need to hold Virgin media to account on this, and get the problems resolved!
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JemUK
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Re: South West London- Area 20 - unreliable and poor internet

Hi,

I am in the South of the UK and could not agree more with you - I have had terrible internet speeds today, a pathetic 4 or 5 mbps download when I am supposed to be on Vivid Upto 152mbps package (no extras, just broadband).

I am with you to hold VM accountable for really poor service of late.

Look at these appaling speed tests:

6027884710.pngVM Router Speed.png

Not happy with this at all :/

Reagrds,

James M. Area Ref: 20

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