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So called fibre BB

I'm actively looking to change provider now my 100mb fibre has been rubbish for about the last 6 months average speeds below 1.5 and intermittent. Takes ages to contact anyone if at all so I think I will go back to BT or SKY

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Forum Team
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Re: So called fibre BB

Hi Stu_bro, 


Thanks for keeping in touch. I am sorry to see that you have been having trouble contacting us. I can see my colleague Josh PM'd you on Monday.


I have just responded to the reply you sent us yesterday evening.Please keep an eye out for the Purple Envelope, top right hand corner. 


We are a community based forum so it can some times take a couple of days for the team here to get to you. 


If you ever do need to speak to someone urgently please do call us 150 free from a Virgin land line or 0345 454 1111 (Usually comes out of your minutes from any other phone). Alternatively you can also get in touch via our Web Chat team.


Hope to hear from you soon.


All the best



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