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skamojo
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Snail pace broadband

Why do I pay for 30mbs but constantly have to put up with 2mbs or less? 

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eric777m
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Re: Snail pace broadband

Your doing well I pay for 50 and get this in URMSTON AREA 20

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Forum Team
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Re: Snail pace broadband

Hello skamojo,

Thanks for posting and welcome to the community Smiley Very Happy

Sorry to hear about the slow speeds you're experiencing, this is frustrating. I'm sorry to report that we do have a fault in your area under ref: F003733181 which is due for review on the 29th March. This fault is known for reducing the speeds during peak time hours (evenings and weekends) and to resolve this we're planning upgrade of the network in your area.

Please keep in touch with us for progress updates.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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