This virgin is starting to **bleep** me off now wished I judged stayed with sky and I'm got 17 mths to go **bleep** I hate it they lied to get me to join and now I have slow tv slow internet my boys are kicking off cos off the internet is there anything I can do to help this and if I end virgin how much would it cost to leave them
Sorry to hear about the slow speeds you're experiencing, I want to help with this.
I've taken a look at your connection and I don't see anything standing out in error. Are you using a wireless or a hard-wired connection? Do you notice if the speed alters at specific times of the day / night?
Please get back to us so we can investigate further.
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Its wireless I've tried everything but even the tv is slow never had this with sky very upsetting to know u moved and ended up the old one was better than what u have sign up for and tied up for 18mths just have to count down the mths 17 to go
Only thing you haven't tried is wired then maybe you should give that a go and see the good ol' stability come back.
Wireless is convenience, convenience has drawbacks.
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Yep understand but I shouldn't have to go to wired when on sky it was perfect but virgin saying I can get better speed with them save on money record more with them just feel been lied to was with sky for over 15 years thinking I shouldn't try and save money u pay for what you get better the devil u know but to be talked into it by virgin then it's a big let down and like I said it's not just the wifi it's the tv box I give up but thanks for ur help x