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duffy2391
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Slow wifi recently

I have 100Mb broadband which worked great for months after installation. Although for the past 4 months It has been awful, they carried out work in my area last month but it has not helped at all. I've just carried out a check which is telling my I'm getting a download speed of 18mbps at the moment but the tests I have run on my equipment say everything is fine

Any input?
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Re: Slow wifi recently

Hey duffy2391,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear that you're getting slow speeds, I know this is frustrating.

 

I know you've said the problem is wireless but are you able to test the hard-wired connection? Ideally we would like to see speed test results tested with an Ethernet connected, if you don't have one let me know and I can send you one.

 

For the wireless side of things, often changing the operating channel will help. Please take a look at this help article for more info.

 

Speak with you soon,

Take care.

Heather_J

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