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Superbike0_5
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Slow speeds

I'm in WV4 in Penn and should be getting upto 100mbs... I'm getting more like 3mbs....another evening ruined, as I'm trying to watch Netflix 😡😡
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Re: Slow speeds

Hi Superbike0_5,

 

Welcome to the forum and sorry to hear you're getting poor speeds. I've just checked your connection and noticed 2 issues. First there is a contention fault in the area under ticket F004215042 which will cause poor speeds at peak times and is due for review 15/03/17.

The other issue is that your upstream power levels are too high which will cause poor speeds and intermittent connection. We'll have to get a technician out to adjust this and I've just sent you a private message to arrange the best time. To view your private messages just click the envelope at the top of the page.


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