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paulh1978
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Slow speeds

So I'm still having issues with speed download speed is still between 5mb and 7mb, also when I do broadband test it quits at around 50% and shows message we're trying to sort it out for you.
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nbcaldon
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Re: Slow speeds

Mine is about that speed this Sunday afternoon - the upload speed is actually higher than the download speed.

The test falls over at about 25%, with a message that I sadly do not believe.

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paulh1978
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Re: Slow speeds

My upload speed is really atrocious maxing at 1.2mbps just hoping something gets sorted soon, I've had problems like this for a while.
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klaudm
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Re: Slow speeds

This is happening to me to, im getting 7-8mbs download, when i do download things it goes down to 900kb!

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paulh1978
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Re: Slow speeds

Starting to look like virgin are having some serious issues that need to be sorted.
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Forum Team
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Re: Slow speeds

Evening paulh1978,

 

Thanks for taking the time to post on the community.

 

My apologies that you are experiencing slow broadband speeds. I know how frustrating this can be.

 

I've taken a look at the high peak time traffic fault in your area that my colleague Nicola mentioned in your last thread and this has been closed as resolved.

 

Have you noticed an improvement since you last posted?

If not, are you testing the speeds through a wired or wireless connection? 

Do you only notice this during peak hours?

 

Let us know how you get on
Sam


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