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paulh1978
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Slow speeds

Lately I have had speed problems I'm on the 50Mbps package, but the range I get is between 2 and 18Mbps download speed maximum. I have tried hardwired which doesn't make any difference. I have tried the online test which reaches around 40% and shows an error page.
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Re: Slow speeds

Hello paulh1978

 

Welcome to our forum, I am sorry you are suffering slow speeds, I notice that you have already called in and been informed about the area high peak time traffic problem ref F004609083 review date 28 DEC 2016. Please accept our apologies.

 

Thank you for your patience while we get this fixed.

Nicola

Virgin Media Forum Team
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