Hi, this is a follow up to a post from May. Been meaning to give an update and only just remembered. Back in May I was getting 30mb in the day & 0.3mb in the night. I was contacted by Adam from the Virgin forum team who advised that fault ref: F002406281 will be reviewed on 24th August. In the meantime I had my broadband speed increased to 100mb. Now I am gettin speeds between 50-90mb in the day. But still very slow speeds of 1.38mb in the evening. I was wondering what the update is on this fault. Thanks
Would that issue also be affecting speeds in the L11 area? I called to report similar issues a couple of nights ago and was told there was a traffic fault, but was given no reference or review date. Symptoms pretty much identical.