Menu
Reply
  • 17
  • 0
  • 0
Daveycoder
Tuning in
178 Views
Message 1 of 6
Flag for a moderator

Slow speeds in EH54 area

Hi, I'm on a 200mbps connection, but I seem to have slowed right down to 35mbps - is there a problem tonight?

 

Cheers

0 Kudos
Reply
  • 11.62K
  • 1.1K
  • 2.4K
Superuser
Superuser
168 Views
Message 2 of 6
Flag for a moderator

Re: Slow speeds in EH54 area

No problem here on the North side of Livingston and nothing on Service Status. Getting the full 207Mb from my Hub 3 wirelessly.

Perhaps your issue is more local to your location?

0 Kudos
Reply
  • 10.82K
  • 309
  • 632
Forum Team
Forum Team
136 Views
Message 3 of 6
Flag for a moderator

Re: Slow speeds in EH54 area

Hi Daveycoder

 

Thanks for posting on the community. It's nice to have you back here.

 

My apologies that you are experiencing slow broadband speeds.

 

I've looked at your connection, the line and hub have come back as fine. The network segment is running stable with no error and there were no faults reported on the day you posted.

 

Are you still achieving these slow speeds?

If so is it only in the evening you notice this?

Are you testing through a wired or wireless connection?

 

Hope to hear from you soon

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
  • 10
  • 0
  • 0
ancell
Tuning in
116 Views
Message 4 of 6
Flag for a moderator

Re: Slow speeds in EH54 area

Just upgraded from 150 megs to 200 plus Tivo 6 box.

Speed now down from 80 to 3!!! for the last two days up here in Murieston

I am told its a "buffering" problem and will not be fixed for 3 weeks!!!

Got £5 off my £100 bill!!

Put in a formal complaint but still got  ADSL diall up speeds for next 3 weeks!

 

 

 

0 Kudos
Reply
  • 10
  • 0
  • 0
ancell
Tuning in
115 Views
Message 5 of 6
Flag for a moderator

Re: Slow speeds in EH54 area

Forgot to mention I retained my existing Super Hub 2 I notice you have a Super Hub 3.

Perhaps the Tivo 6 box does not like the Super Hub 2?

0 Kudos
Reply
  • 10
  • 0
  • 0
ancell
Tuning in
114 Views
Message 6 of 6
Flag for a moderator

Re: Slow speeds in EH54 area

Bother did not notice first post was 2016
0 Kudos
Reply