What time of the day are you experiencing that speed?
If you can get full speed during the day (up to around 4PM or so) and it falls to more or less 1/10 of your package speed then you are likely to be in a over utilized area.
Welcome to the Community!
Really sorry to hear you're experiencing speed issues.
I've located your account and everything is looking healthy on this end at the moment. Your signal levels are all as they should be and there are no network faults in your area.
Are you connecting wired or wirelessly?
I'd like you to try running a speed test with the hub in Modem Mode, then post the results.
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