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Hay92
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Slow speeds and issues with catch up

My virgin is the worse my internet speed is so slow you carnt use it!!
My catch up keeps coming up with error 319 so can never use that
please help

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Forum Team
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Re: Everything

Evening Hay92,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are having issues with your broadband connection.

 

I've run some tests on your connection, the line and hub have come back as fine.

 

Are you able to complete a speed test through a wired connection to see what speeds you achieve please?

Do you notice this issue at all times of the day?

 

Let me know how you get on

Sam


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