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unbiased
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Slow speeds again- 3rd time in a week

Good old virgin up to being useless again

last monday speeds less than 10mb, thurs same, and same again tonight

pings also doubled , restarted router etc etc still the same

area 22 leeds, middleton area, anyone else suffering, or is it the start of virgin getting over subscribed?

Probably check back in two weeks when virgin get round to answering and problem gone away!!

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Re: Slow speeds again- 3rd time in a week

Hi unbiased,

 

Thanks for posting!

 

Sorry to hear you've had trouble with your connection.

 

I've had a little look at your account and everything is looking great, no network outages or signal issue. Are you still experiencing slow speeds?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Re: Slow speeds again- 3rd time in a week

Thank you, it was a bit sluggish earlier on, did a few speedtests and was peaking about 150mb, so not too shabby,and cant complain  but the three times its dropped have all been down to about 10mb, usually early evening time when it happens

It happened before a few months back, seemed to drop for a couple of nights then pick back up again, but this time its been a bit more spaced out

And ive had a few friends now with contention issues so was just getting a bit worried

seems ok at moment, will just keep an eye on , have attached router stats below if there is anything that stands out though

regards

Downstream   DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)242750000234750000250750000258750000266750000274750000282750000290750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID989799100101102103104
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)-1.31-1.19-1.38-1.52-1.67-1.80-1.82-1.83
RxMER (dB)36.8436.8436.8436.6137.0937.0936.8436.84
Pre RS Errors
21951452374431305288323295
Post RS Errors
277283291292301285301293

 

07/11/2016 07:31:46 GMT07/11/2016 07:31:46 GMTError (4)68010302DHCP WAN IP - 82.19.189.110
07/11/2016 07:30:51 GMT07/11/2016 07:30:51 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
05/11/2016 00:24:29 GMT05/11/2016 00:24:29 GMTWarning (5)66050310Auth Success - Web login successful.
04/11/2016 15:52:57 GMT04/11/2016 15:52:57 GMTError (4)68010302DHCP WAN IP - 82.19.189.110
04/11/2016 15:52:22 GMT04/11/2016 15:52:22 GMTError (4)68000407TOD established
04/11/2016 15:52:11 GMT04/11/2016 15:52:11 GMTCritical (3)82000200No Ranging Response received - T3 time-out
04/11/2016 15:52:09 GMT04/11/2016 15:52:09 GMTCritical (3)82000200No Ranging Response received - T3 time-out
04/11/2016 15:52:06 GMT04/11/2016 15:52:06 GMTCritical (3)82000200No Ranging Response received - T3 time-out
04/11/2016 15:51:59 GMT04/11/2016 15:51:59 GMTNotice (6)84000510Downstream Locked Successfully
04/11/2016 15:51:17 GMT04/11/2016 15:51:17 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
04/11/2016 14:35:34 GMT04/11/2016 14:35:34 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
04/11/2016 12:04:07 GMT04/11/2016 12:04:07 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
04/11/2016 07:01:15 GMT04/11/2016 07:01:15 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
03/11/2016 20:55:32 GMT03/11/2016 20:55:32 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
31/10/2016 18:54:24 GMT31/10/2016 18:54:24 GMTError (4)68010302DHCP WAN IP - 82.19.189.110
31/10/2016 18:53:24 GMT31/10/2016 18:53:24 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
31/10/2016 18:49:59 GMT31/10/2016 18:49:59 GMTWarning (5)66050310Auth Success - Web login successful.
30/10/2016 04:38:48 GMT30/10/2016 04:38:48 GMTError (4)68010302DHCP WAN IP - 82.19.189.110
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Re: Slow speeds again- 3rd time in a week

Hi unbiased.

Glad to hear things are working out as they should for you with the speeds.

Keep us posted if this issue crops up again and we'll run further checks for you Smiley Happy

Have a fab evening Smiley Happy

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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