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Xyraine
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Slow speed after fix confirmation

I had a message on the 20/12/2016 about error F004609738 which had been marked as resolved, the message stated that I should see an improvement in the speed of my connection, however this is not the case.

I am still getting between 2-10mbp/s when my contract is for 150mbp/s

 

This has been going on for over 6 months now, why/how is this still an issue?

Attached is a speed test at 6:00pm, to show how bad the speed is at peak times

 

 
 

 [MOD EDIT: Inappropriate Image removed (Contains IP address), please review the Forum Guidelines]

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