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ABT103
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Slow speed, Derby DE24.

The speed has been fine but two days ago mostly at peak times the internet speed has dropped dramatically and everything feels really slow, Is there anything going on that I've missed?

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Re: Slow speed, Derby DE24.

Hi ABT103,

 

Welcome to the community and thanks for posting.

 

My apologies that you are experiencing slow broadband speeds.

 

I've managed to locate your account, the line and hub are showing as fine. There are no faults reported and the network segment is running stable which is good.

 

Are you able to complete speed tests through a wired connection to see what you achieve please?

Do you notice this issue on all your devices or just on the one?

 

Let me know how you get on
Sam


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