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beljim
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Slow single thread performance

During peek times around 5:00PM to 12:00AM I can't stream hardly any video due ot very slow single thread speeds (around 5Mbits) I have a 150Mbit connection.

I've done many tests and am using Ethernet connection. Nothing wrong with my set up as I get 100Mbit single thread speeds in the mornings.

 

Downstream Log:

  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz) 299000000 251000000 259000000 267000000 275000000 283000000 291000000 307000000
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked Locked Locked Locked Locked
Channel ID 65 59 60 61 62 63 64 66
Modulation 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM 256QAM
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000 6.952000
Interleave Depth I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV) 8.30 8.60 8.47 8.40 8.30 8.34 8.40 8.11
RxMER (dB) 36.17 36.17 35.25 34.35 36.84 36.84 36.61 36.61
Pre RS Errors
296 306 306 661 297 303 297 301
Post RS Errors
293 303 281 292 297 302 293

299

Upstream log:

Upstream   US-1 US-2 US-3 US-4

Channel Type 2.0 N/A N/A 2.0
Channel ID 2 N/A N/A 1
Frequency (Hz) 39400000 N/A N/A 46200000
Ranging Status Success Other Other Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate (Sym/sec) 5120000 N/A N/A 5120000
Mini-Slot Size 4 N/A N/A 4
Power Level (dBmV) 42.00 N/A N/A 42.00
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

 

Network Log

First Time Last Time Priority Error Number Description
21/12/2016 23:31:07 GMT 21/12/2016 23:31:07 GMT Warning (5) 66050310 Auth Success - Web login successful.
21/12/2016 23:26:15 GMT 21/12/2016 23:26:15 GMT Error (4) 68010302 DHCP WAN IP - 86.4******
21/12/2016 23:25:10 GMT 21/12/2016 23:25:10 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
19/12/2016 20:01:37 GMT 19/12/2016 20:01:37 GMT Notice (6) 68010600 DHCP Renew - lease parameters tftp file-******** modified
19/12/2016 20:01:37 GMT 19/12/2016 20:01:37 GMT Error (4) 68010400 DHCP REBIND WARNING - Field invalid in response
19/12/2016 20:00:59 GMT 19/12/2016 20:00:59 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 20:00:24 GMT 19/12/2016 20:00:24 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 19:59:15 GMT 19/12/2016 19:59:15 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 19:56:57 GMT 19/12/2016 19:56:57 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 19:52:21 GMT 19/12/2016 19:52:21 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 19:43:07 GMT 19/12/2016 19:43:07 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 19:24:40 GMT 19/12/2016 19:24:40 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 18:47:45 GMT 19/12/2016 18:47:45 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 17:33:55 GMT 19/12/2016 17:33:55 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 15:06:16 GMT 19/12/2016 15:06:16 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 10:10:58 GMT 19/12/2016 10:10:58 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
19/12/2016 00:20:21 GMT 19/12/2016 00:20:21 GMT Error (4) 68010100 DHCP RENEW sent - No response for IPv4
16/12/2016 00:09:08 GMT 16/12/2016 00:09:08 GMT Notice (6) 68010600 DHCP Renew - lease parameters tftp file-******** modified
16/12/2016 00:09:08 GMT 16/12/2016 00:09:08 GMT Error (4) 68010400 DHCP REBIND WARNING - Field invalid in response

[MOD EDIT: For your security personal and private information has been removed from this post. Please review the Forum Guidelines]

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beljim
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Message 2 of 17
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Re: Slow single thread performance

My Broadband Ping - monitor 1
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beljim
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Message 3 of 17
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Re: Slow single thread performance

Bump

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TheChairman
On our wavelength
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Message 4 of 17
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Re: Slow single thread performance

Looks congestion as well as single thread management going on. Can you post thinkbroad speed test.

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beljim
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Message 5 of 17
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Re: Slow single thread performance

8:55PM

148252648583593356014

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beljim7419
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Message 6 of 17
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Re: Slow single thread performance

Not sure what happened to the other pic so here's another.1482527694534314155

 

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beljim7419
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Message 7 of 17
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Re: Slow single thread performance

I've not been able to watch any TV over the Xmas period due to incredible poor performance. I don't watch Live TV only Streamed services and Virgin just can't cope.

What's my chances of just cancelling my contract early and moving providers?

1482875633553719955

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beljim7419
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Message 8 of 17
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Re: Slow single thread performance

No difference in Modem only mode.

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Kouneloz
Superfast
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Message 9 of 17
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Re: Slow single thread performance

I'm having a similar problem with download speeds varying between 2-10Mbps on my 200Mbps connection. Second line tech support couldn't see any util. issues in the area and noted it was at 50% at the time. Which part of the country are you in? Out of curiosity, when you run a speedtest.net to the local VM node in your city, do you get full speed?

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beljim7419
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Message 10 of 17
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Re: Slow single thread performance

I'm in area 04 Lye,Stourbridge.

Speedtest.net gives me low speeds also.

The Speed during off peek is usual not an issue and I can get good single thread and Multi thread speeds. Anywhere between 60Mbits and 100Mbits or so single thread. Usually always my full 150Mbit multi. During Peek times it plummets and I can't stream anything but low quality with 2Mbits speeds if I'm lucky.

 

Netflix own speed test Netfilx Speed Test is currently giving me 50Mbits now it's past 12am and I can get 100Mbits or more during off peek at times but all evening it's been between 4 and 8 Mbits.

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