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lyes
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Slow internet

Area 21 south east London very slow 2mb/s from 50mb/s.

is not wifi help

 

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Forum Team
Forum Team
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Re: Slow internet

Hello lyes,

 

Sorry to learn you're experiencing slow speeds and I would like to welcome you to the community.

 

I have located your account and I can see you've spoken to someone already that have advised you of the upgrades underway in your area to support the increased demand for our services.

 

This should only be causing slow speeds at certain times of the day so please let me know if it's constant.

 

I'm very sorry for the inconvenience this is causing and someone will be in touch to discuss your credit options.

 

Kind regards

Rose
Forum Team


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