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kpuran
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Slow internet

Hi
Having problems with my fibre broadband. The speed seems to keep fluctuating quite alot and things such as Netflix are taking much longer to load than normal (when it loads almost instantly). Also when watching Netflix the picture quality will one minute be very good then the next be poor quality. We've had problems in the area of late with the broadband but this doesn't seem to have been fully fixed. Not very happy with the service.
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Re: Slow internet

Hey there kpuran,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear about the connection problems you're having. I'd like to know a little more please. Are you using a wireless or a hard-wired connection? Are you having problems with multiple devices or just the one? Also, do you notice if the speeds fluctuate at different times of the day / night?

 

Hope to hear back from you soon,

Take care.

Heather_J

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