im on a upto 150mbps package and I know there is a fault in my area ( utilisation ) but I normally still get about 75mbps so most of time ok.
last night very bad, tried to download and watch episodes of BBC show missing, but the internet wasn't downloading it fast enough for us to watch. So had to keep pausing show to allow it to catch up....now this is the first time this has happened.
im in area 6....anyone else in same area? Is this a sign of even worse things to come
Thank you for letting us know about your issues with slow speeds, I apologise for any inconvenience caused.
I have tested your connection from here and I can see that your area cable seems to suffer some load issues, especially during the peak hours. We're planning to undertake some upgrades to parts of our external network in your area in order to combat this.
The upgrades will be to improve bandwidth and performance during the peak hours. The reference number for this is F004810977 and is currently set to be reviewed around the end of February.
One of my colleagues will be in touch with more information, thanks for your patience with this matter.
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