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Krizztoff
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Slow intermittent speeds and game lag

Been getting noticeable lag issues past 2 weeks on and off. Past 2 days its constant. Battlefield 1 has been unplayable due to lag, everything has slowed down.

This is a fresh win 10 install now, not much running in the background compared to 2 weeks ago when everything was fine.

Everything now is sluggish, youtube, FB, all social media pretty much.

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Re: Slow intermittent speeds and game lag

Hey Krizztoff,

 

Thanks for your post Smiley Very Happy

 

Apologies for the slow speeds you're experiencing right now, I know this is an inconvenience when you're trying to play online.

 

I've just had a look at your connection and I've noticed that we're currently working on a fault in your area. The ref is: F003976283 and it's due for review on the 1st Feb. While this is on-going you might experience slow speeds during peak time hours (evenings and weekends). To ensure you're getting the best from your connection while this is happening, I'd recommend using an Ethernet cable where possible, if you don't have one, let me know and I'll get one out to you.

 

Let me know if you've got any other questions.

Take care.

Heather_J

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