Apologies for the slow speeds you're experiencing right now, I know this is an inconvenience when you're trying to play online.
I've just had a look at your connection and I've noticed that we're currently working on a fault in your area. The ref is: F003976283 and it's due for review on the 1st Feb. While this is on-going you might experience slow speeds during peak time hours (evenings and weekends). To ensure you're getting the best from your connection while this is happening, I'd recommend using an Ethernet cable where possible, if you don't have one, let me know and I'll get one out to you.
Let me know if you've got any other questions.
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