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holdenmj72
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Slow download speed 200mbps - Area 20

Since switching over to the new Hub 3 with the upgraded 200mbps vivid gamer package (no traffic management or throttling) I am only getting download speeds of 50mbps approx. I was consistently getting 150mbps plus with the old Superhub 2ac. Is anyone else experiencing speed slowdowns like this since switching to the Hub 3?

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Re: Slow download speed 200mbps - Area 20

Hi holdenmj72,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your speed.

 

I've run a diagnostic on your equipment and your signal levels looking great at this end! Are you connecting wired or wirelessly? Does the issue affect all devices or just one? Does the broadband slow down at certain times of day?

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


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