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Superfast
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Registered: ‎12-08-2009
Message 1 of 2 (50 Views)

Slow broadband

My services went down last week but since it got repaired my speed has slowed I always got 200mb on my mobile now I only get 50mb come on please fix
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Forum Team
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Registered: ‎07-04-2015
Message 2 of 2 (22 Views)

Re: Slow broadband

Hello pfh1959,

 

Thanks for posting on the community.

 

Sorry to read you are experiencing slow broadband speeds. I know how frustrating this can be.

 

I've run some tests on your connection and was unable to find any issues that would cause an impact to the speeds.

 

What speeds do you achieve if you connect through Ethernet cable?

Is it only on the mobile that you notice these speeds?

 

Speak to you soon

Sam


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