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Nick374
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Slow broadband

Hi area 20. I am only getting 6-10 mbps on a 50 mbps package. Tried rebooting router but still the same?
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Forum Team
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Re: Slow broadband

Hi Nick374,

Welcome to the Community!

Really sorry to hear you're having trouble with your connection.

I've located your account and I can see an SNR (signal to noise ratio) issue with the network in your area - Ref.(F005209508). Our technicians are working to get this resolved as soon as possible and have set a review date of 7th April 2017.

Let me know if you're still getting issues past the review date.

All the best! Smiley Very Happy

Josh


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