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grimgal
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Slow broadband

Hi there recently moved from sky to virgin broadband with the 100mbps but only really had the speeds on the odd occasion, this weekend I've only been getting around 5mbps which is terrible when using streaming services etc, any help would be appreciated, we are in the B64 area
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Forum Team
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Re: Slow broadband

Hey there grimgal,

 

Thanks for posting and a big welcome to the community Smiley Very Happy

 

Sorry to hear that you're experiencing slow speeds, I know it's disappointing.

 

I've tried to check your account and run some tests, but I'm not finding your details.

 

I'll confirm your info via PM (purple envelope, top right).

 

Speak with you very soon,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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