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Simons22
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Message 1 of 19
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Slow broadband speed from about 730pm every night sick of it now!!!

Virgin broadband not providing me service that i pay for 50mb broadband I'm lucky to get 1mb after 730pm. Phone up they hang up and when i do finely do get through to someone same old excuses we fixing it!! Been going on for months now and sick of it!!!
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Simons22
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Message 2 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

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Simons22
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Message 3 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

MY lovely speed on a Sunday night dail up is faster no good at all

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Simons22
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Message 4 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

 

Screenshot_2016-12-18-20-05-51.pngScreenshot_2016-12-18-20-05-38.png

[MOD EDIT: Inappropriate Image removed (Contains IP address), please review the Forum Guidelines]

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Simons22
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Message 5 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

.
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Regamuffin
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Message 6 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

what area are you in pal?

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Simons22
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Message 7 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

Walsall west midlands 

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Simons22
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Message 8 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

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Simons22
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Message 9 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

Area reference 04
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SunnyCaz
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Message 10 of 19
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Re: Slow broadband speed from about 730pm every night sick of it now!!!

I know how you feel. Ours should be 100mb but after 3pm until about 8am and all weekends less than 5mb. Been like it for months and keep getting fobbed off. Surely VM have sold too many connections for the equipment they have available. I can't even get through on the phone to complain again as on hold for 45mins then gave up.