Menu
Reply
  • 1
  • 0
  • 0
Andys1952
Joining in
59 Views
Message 1 of 2
Flag for a moderator

Slow broadband spead

What a load of cr*p.Download 5 mbps.Upload only 1.48 mbps.

Do not try live chat no one there to chat too.

Dont phone customer care no one there either.

Just keep paying the extorsionate bills or move on to a new supplier

0 Kudos
Reply
  • 10.04K
  • 294
  • 625
Forum Team
Forum Team
41 Views
Message 2 of 2
Flag for a moderator

Re: Slow broadband spead

Hello Andys1952,

 

Welcome to the forum Smiley Very Happy

 

Sorry to hear that you're reporting slow speeds, I know just how irritating this can be.

 

I've ran some tests and nothing is standing out in error on first look.

 

Are you typically using a wireless or hard-wired connection? What results are you getting when you perform a speed test from speedtest.net?

 

Do you notice if the speed alters at different times of the day / night?

 

Please get back to us so we can investigate further.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply