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earlsfault
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Slow Speeds in Carshalton Surrey?

I have a 50MB line and for the last few weeks been only getting around 15MB.

Can somebody have a look?

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Re: Slow Speeds in Carshalton Surrey?

Hi earlsfault,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I've located your account and I can see and issue with your Upstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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