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jjean
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Slow Speeds all day

I should be getting 200mbps,  but all day I have only been getting 26-29 download speeds a nd 11-13 upload speeds, does anyone know if there is an issue in my area.  or do I need a new hub.

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haydenbcfc
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Re: Slow Speeds all day

could be worse, you could pay for 100mbps and get 2 mbps and over 300 ping resulting in near unusable internet

 

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Re: Slow Speeds all day

Hiya jjean,

 

Thanks for posting back on the community.

 

I'm sorry to read that you are experiencing slow broadband speeds. I know how frustrating this can be.

 

I've managed to locate your account, the line and hub have come back as fine. There are no faults reported and the network segment is running stable.

 

Were the speed tests you completed through a wired or wireless connection? If wireless can you try through wired please to see if there is a difference?

 

Let me know how you get on

Sam


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