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spssco
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Slow Speeds Heathrow Area!!

Hi Virgin Community,

last few days has anyone been experiencing slow 1mb Speeds in Heathrow/Hayes area as it is driving me crazy. 200mb to 1.5mb Service at peak hours goes back to normal late evenings and they say they don't have any capacity problems!!.................

Please update!

Pav

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spssco
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Re: Slow Speeds Heathrow Area!!

Modem.jpg

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spssco
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Re: Slow Speeds Heathrow Area!!

I really don't understand what has happened to my 200mb connections, I don't even get 500kb connection at the moment. Does anyone know if the stats on my modem look fine?, I have been looking at other stats from customers and they have slight higher Power level. Could this be causing the issue?.
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Re: Slow Speeds Heathrow Area!!

Hi spssco,

 

Thanks for posting!

 

Really sorry to hear you're experiencing speed issues.

 

I've located your account and I can see you've got a technician booked to sort this out for you. Let me know how the appointment goes and give me a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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