Over the last month I have been getting 10-12 megabit download single threaded and 20-25ish on multithreaded.. if I am lucky. Upload is fine at ~12 megabit.
Spoken to Virgin last week and was told it would be fixed in a few days as there was an issue, no change 5 days on. Was getting near to the full 200 megabit 4 weeks ago. They credited me £4.. no joke.
I am in the KT22 area, anyone got any ideas, think I will probably cancel at this rate
I had the same issue on vivid 200. I get 210 in the morning and 2 - 5 in the evening. Complained, was told there was an upgrade and got credit from date of first complaint.
Not one that springs to mind as overutilisation but it sounds like it...
Chuck up a BQM
Run it for say 24 hrs, and post the result.
Dont forget youll need to make sure your super hub is configured to reply to ICMP echo requests...
From that we can give you a good idea if it is or not ahead of staff confirming it. But bluntly if you've had a service credit and especially if you have been issued an F number, its overutilisation..
I have a Sam Knows box and this is the result from their monitoring.
I shall stick a BQM on too.
I haven't had an F number yet and it took a lot of moaning to get a "credit"
Go the BQM route. If its overutilisation Id expect your "lowest" speeds to be lower (believe it or not), and actually the "highest" to be higher, especially as you have a Sam Knows box.
@kippies, I guess this probably sums it up. Managed to get a HUGE 300kb/s down earlier \0/
Okay you've something else wrong with the connection as well as overutilisation. You are seeing frequent packet loss throughout teh day.
Can you post your power levels from the HUB, screencaps if possible.
Go to your Superhub Log in screenDo NOT log in.Little button top right.....Can you post Upstream, Downstream and Network logs.