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Corbec88
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Slow Download Speed Fast Upload Speed

Hello there Smiley Happy 

I am having some issues with my Download speed at the moment with my Virgin Media service.

I am currently paying for the 300mb package but am receiving >1mbps download and 20mbps upload.

 

The upload is perfectly adequate for what I need but the download is just simply awful, this has been consistent now for at least a few days and I am unsure as to what is the cause of this.

I have been monitoring my network for any suspicious activity but found nothing so i'm wondering if it's to do with Downstream power.

I'm not the most technical with networks so here's a screenshot of some of the channels for my router.

https://gyazo.com/2749a507efdbdb871f1e1d8d65d8fa73

Screenshot 

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Re: Slow Download Speed Fast Upload Speed

Hi Corbec88,

 

Welcome to the community and thanks for posting.

 

Sorry to read you are experiencing slow broadband speeds.

 

I've run some tests on your connection and everything has come back as fine with no errors.

 

Are you testing through a wired or wireless connection? If wireless, can you try through wired please to see if there is a difference?

Do all devices achieve these speeds?

Can it be any time of the day?

 

Let me know how you get on

Sam


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