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hakzard
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Slow Connection Last 3 Days

I have been getting a very slow connection over the last few days sometime less then 1Mbps in the evening. Before this I was often getting over 70Mbps.  I have restarted the Super Hub several time but that hasn't made a difference.

Any suggestions on how I can resolve this would be appreciated.

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Forum Team
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Re: Slow Connection Last 3 Days

Hello hakzard

 

Welcome to our forum, I am sorry you are having some issues with slow speeds. The connection line and hub look good, all parameters nicely within spec. We had a little problem with viewing traffic in your area but this has just been fixed so we would like to leave it at least a week to gather some data please, we will be happy to take another look then.

Are you still experiencing slow speeds, are they from wired or wireless devices. Please try to use a wired device with www.speedtest.com leaving the default server and keep us updated.

 

Thank you

Nicola

Virgin Media Forum Team
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