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darkraven2010
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Slow Broadband in Evenings DE55

Hi,

I am experiencing slow broadband issues, particular in the evenings.

Speed tests during the day (usually weekday mornings) I can max out my 150Mbps fine (tested on cable).

However come the evening, I will be lucky if I can get 10Mbps.

With myself, partner and 2 children browsing, downloading and streaming this simply isn't enough. Nor do I think it is good enough for the money I am paying.

Can you please look into this for me and advise me of an appropriate resolution.

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Re: Slow Broadband in Evenings DE55

Hello darkraven2010,

Thanks for joining the community, it's great to have you here Smiley Happy

Sorry to hear about the slow speeds you're experiencing. I want to look into this and help as much as I can, but I can't seem to locate your account. Please drop me a PM confirming your name and address so I can assist further.

Many thanks,

Take care.

Heather_J

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