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Cutter53
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Signed up to 100mbps and getting 20 in evening if lucky

I recently signed up for 100mbps broadband and in the day when I'm working its great but come the evenings I'm lucky if I get a third of that and that's the time I use it so think I'll cancel my contract
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Re: Signed up to 100mbps and getting 20 in evening if lucky

Hi Cutter53,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your connection.

 

I've run as diagnostic on your equipment and it appears to be non contactable. I'd like to arrange for a technician to investigate this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Cutter53
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Re: Signed up to 100mbps and getting 20 in evening if lucky

Hi Josh
Not sure which one was the message but any help would be greatly appreciated

Paul
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