Menu
Reply
  • 5
  • 0
  • 0
Maniacalkevo198
Tuning in
88 Views
Message 1 of 3
Flag for a moderator

Signed up for vivid 200 gamer got vivid 20mb

Has anybody else been screwed over with this vivid 200 gamer l? Signed up for it in December, then to be told the is a problem with the cables in my street so will experience slow speeds at peak times, said it would be fixed by January 23 then feb 10th now they saying the end of June, the fastest speed I have had is about 10mb I use me phones portable hot spot to game absolutely a joke, I live in a close and the ain't been any work here, lies
0 Kudos
Reply
  • 10.58K
  • 311
  • 653
Forum Team
Forum Team
46 Views
Message 2 of 3
Flag for a moderator

Re: Signed up for vivid 200 gamer got vivid 20mb

Hello there Maniacalkevo198,

Thanks for joining the community Smiley Very Happy

Sorry to hear you're unhappy with your service, I understand your frustrations. These faults are irritating and can take a while to resolve due to the complexity of the work required.

If you keep in touch with us we will be more than happy to provide updates when the fault is reviewed.

Thanks for your patience,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply
  • 460
  • 21
  • 102
Andy1975
Fibre optic
38 Views
Message 3 of 3
Flag for a moderator

Re: Signed up for vivid 200 gamer got vivid 20mb

Wow heather you first all jolly with a laughing emote, then sorrow kicks in with some frustration and some irritation and then back to jolly goodbyes and keep intouch... just an ocean of feelings happening there.