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mickydes
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SPEED LIMITS VERY VERY SLOW FOR ONE WEEK NOW NE15 AREA

internet speed have been very very slow this week and kids can't even watch a music video they say as soon as they come from home after 5pm. Before that it ok then slows down way too much not even getting to watch a video without it pausing and then give in.

I should not be paying for this very poor speed and service the dial up days was faster.

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mickydes
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Re: SPEED LIMITS VERY VERY SLOW FOR ONE WEEK NOW NE15 AREA

on 70 meg i think

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mickydes
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Re: SPEED LIMITS VERY VERY SLOW FOR ONE WEEK NOW NE15 AREA

reading this forum anybody in NE is having problems at the peak times because just after 11pm my speeds go up again. when not needed.

now up from under 1 to 10 now.

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Re: SPEED LIMITS VERY VERY SLOW FOR ONE WEEK NOW NE15 AREA

Hi mickydes,

Apologies for your recent poor speeds.

My tests aren't revealing any peak time speed concerns but I can see that your Hub is reporting a high number of power adjustments and I'd like to arrange for an engineer to visit. 

I'll send you a PM (purple envelope icon, top right of page) in a moment so we can make arrangements for an appointment and hopefully get this sorted Smiley Happy


Jen
Forum Team



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