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orangeman1981
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SLOW SPEED ON MOBILE WHILE EVERYTHING ELSE IS OK

i am using an android phone (samsng J5) and noticing i am only getting speeds off 4mb or less but the rest of my internet is working fine can anyone help me with this. It only works on 2.5 and not 5 GHZ but i have reset the modem and the phone and i get no or very little improvement. and i am on 200mb  HELP!!! 

 

thanks 

simon wilson

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Re: SLOW SPEED ON MOBILE WHILE EVERYTHING ELSE IS OK

Hello Simon,

 

Welcome to the community Smiley Very Happy

Sorry to hear that you're only getting 4Mb on your mobile phone, it could be possible that your speed is limited by that device. Are you able to perform a speed test on a hard-wired laptop or PC? Also it's worth doing a wireless test on a laptop or PC also, just for comparison.

Please get back to use with the additional results so we can investigate further.

Take care.

Heather_J

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