For the past week we have been experiencing loss of internet access while the internal network remains stable and reliable. When Internet access is up the speeds are atrocious.
Drop outs last from between 30seconds to several hours and occur at all parts of the day.
Resetting the router sometimes gives a connection for a short while which is how I am able to make this post.
Info From Router (Model 2ac):
Pre RS Errors
Post RS Errors
Thank you for any assistance you can provide.
Hi. By any chance are you in the Wisden Road area? We've had problems here for ages.
Sadly I'm from another part of town.
But based on your shared experience I decided to go and speak to some neighbours. No one else is experiencing the same issue as me.
Worth a try mate. You'll have to wait for a week or so for VM to get back to you on here (Don't bump your post, as it'll go to the back of the line.). Good luck!
Thanks for letting me know about your issues with your constant drop outs. I apologise for any inconvenience caused.
I have had a look over your connection from here and I can see that both of your upstream power levels are too high and an engineer will need to attend in order to resolve this for you.
I will send you a PM (purple envelope at the top, detailing what's required to proceed with making the booking. Please respond to me there and I'll ensure this all gets booked and secured for you.
Tech fan? Have you read our Digital life blog yet? Check it out