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carlosjpedro
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SE10 Very Slow Speed almost everyday after 8:30PM

For the 2-3 months I've been experience very slow broadband speeds after 8:30PM.

Are you aware of any issues with the infrastructure in my area?

 

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carlosjpedro
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Re: SE10 Very Slow Speed almost everyday after 8:30PM

At 9:20am even though we are still far from the contracted speed it is much better:

 

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Re: SE10 Very Slow Speed almost everyday after 8:30PM

Hello carlosjpedro

 

Welcome to our forum, I am sorry you are experiencing slow speeds. I notice you have already called in about it since posting. The area peak time traffic is high and we would like to carry out some upgrade work. The reference is F003827762 with a current review date of 29 MAR 2017.

 

Thank you for your patience while we get this resolved.

Nicola

Virgin Media Forum Team
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