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Fibre optic
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Registered: ‎31-01-2012
Message 71 of 74 (50 Views)

Re: Rubbish speeds in Norwich NR5

Thanks Josh. Are you able to see if there are any plans to upgrade my area with new equipment and more downstream channels?

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Forum Team
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Registered: ‎07-04-2015
Message 72 of 74 (32 Views)

Re: Rubbish speeds in Norwich NR5

Hi there mike_,

 

Thanks for getting back to us.

 

From checking the fault ticket, there are plans to grow and upgrade the network in March. Unfortunately we do not have any further details than this, I'm sorry.

 

Please feel free to post back here for an update.

 

Regards

Sam


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Fibre optic
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Registered: ‎31-01-2012
Message 73 of 74 (17 Views)

Re: Rubbish speeds in Norwich NR5

Hi, Is there any update on the fault?

 

6147815209

 

My peak time download speeds are now worse than the first ADSL connection I had back in 2003.

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Forum Team
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Registered: ‎07-04-2015
Message 74 of 74 (6 Views)

Re: Rubbish speeds in Norwich NR5

Hi mike_,

 

Hope all is well. I appreciate you posting back here for an update.

 

Looking at the high peak time traffic fault (F004841269) and our engineers are still working on this to improve bandwidth with a review date of 5th April.

 

Apologies for the delay and inconvenience caused.

Regards

Sam


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