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Connorg28
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Really slow download speeds for the past month

So i normal have the 200 download speed when im connected via ethernet cable but i havent been able to get over 12 for the past month.

As seen on the photos im about to put theres a old photo i had saved then a new one from today.

OldOldNewNew

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Nasdacbull
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Re: Really slow download speeds for the past month

Maybe they have not paid their bill !

If you live in London, this is a known issue since October and will not be resolved until end of February.

Bad planning Virgin....heap of crap. I am changing my provider.

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Forum Team
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Re: Really slow download speeds for the past month

Hi Connorg28,

 

Welcome to the Community!

 

Sorry to hear you're having speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004953827). Our technicians are working to get this sorted and have set a review date of 10th May.

 

I'm really sorry for any inconvenience this may cause.

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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