We've had vivid 100mbps broadband installed just after xmas and I've noticed how slow it becomes around 5pm and doesn't come back up till around 12am. I done a speed test and it can get as low as 23 Mbps. Can anyone give me some advice plz
Really sorry to hear you're experiencing speed issues.
I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004701665). Our technicians are working to get this resolved and have set a review date of 29 March.
I'm really sorry for any inconvenience this may cause.
All the best
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