Menu
Reply
  • 47
  • 0
  • 0
thebluemax
Joining in
63 Views
Message 1 of 2
Flag for a moderator

Re: F004278424 fault code in DY1

Hi

Re: F004278424 fault code in dy1 , could you please advise when the next review will be held as it was supposed to have been fixed in November but wasn't.

have now had bad evening speeds for three years with virgin, could you please maybe test my connection again.

 

 

0 Kudos
Reply
  • 7.26K
  • 304
  • 520
Forum Team
Forum Team
45 Views
Message 2 of 2
Flag for a moderator

Re: F004278424 fault code in DY1

Hi thebluemax,

 

Thanks for posting.

 

I'm really sorry to hear you're still having trouble with this.

 

I've located your account and the current review date for fault Ref.(F004872213) is 29th March 2017.

 

I've also picked up an issue with your Power Levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply