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djwilliams100
On our wavelength
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Message 1 of 7
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Poorly connection

Everything has been perfect until i went to play last night and tonight online and BAM lagging and buffering videos aswell. 

Tried a speed test and only getting around 30Mb down but 11Mb up!

BB13.01.JPG

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Bestie
Fibre optic
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Message 2 of 7
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Re: Poorly connection

Are you using a Wired or Wireless connection to test?

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djwilliams100
On our wavelength
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Message 3 of 7
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Re: Poorly connection

Wired

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Bestie
Fibre optic
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Re: Poorly connection

I suggest waiting for the forum team to have a look so they can advise you if you have a fault or not. 

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djwilliams100
On our wavelength
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Message 5 of 7
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Re: Poorly connection

BB14.01.JPG

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Superuser
Superuser
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Re: Poorly connection

So we can help us to help you, can you

Go to your Superhub Log in screen

Do NOT log in.

Little button top right.....


Can you post Upstream, Downstream and Network logs.



Screen caps are nice, C&P will do- Don't stress about formatting if you C&P. Someone will get a look and see if there's anything obvious amiss.


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djwilliams100
On our wavelength
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Re: Poorly connection

It seems there was an area fault and the BQM is a lot better now.

 

Thank you all. 

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