I have been monitoring the speeds I have been getting for the last few months and on average I am getting 35mb. If I restart the router I get the 200mb I am paying for for a short while but it inevitabley returns back to the 35mb level. Does anybody else have this issue?
It's over utilisation it's been going on in area 30 since 2015 with constant push backs of the review date it was suppose to be 27th Jan that's now been pushed back to May!!!. Which will then get pushed back again. The speed drop happen between 4-12 at night where I'm lucky to get anymore than 5mb down and pings are through the roof (300+) could you both post speed test during this time for comparison. I'm de55 for reference.
I've located your account and I can see an issue with your Upstream Power levels that is likely causing the fault. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment for you.
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