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chrisidaho
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Poor speeds PR1

Hi All 

Internet has been slowing down for a while now. tonight is absolutely shocking

http://www.speedtest.net/result/5998003366.png

Please could someone take a look at my upstream and downstream logs to confirm it isnt something an engineer call out would help with...

Downstream

 

DS-1

DS-2

DS-3

DS-4

DS-5

DS-6

DS-7

DS-8

Frequency (Hz)

299000000

267000000

275000000

283000000

291000000

307000000

315000000

323000000

Lock Status(QAM Lock/FEC Sync/MPEG Lock)

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Locked

Channel ID

17

13

14

15

16

18

19

20

Modulation

256QAM

256QAM

256QAM

256QAM

256QAM

256QAM

256QAM

256QAM

Symbol Rate (Msym/sec)

6.952000

6.952000

6.952000

6.952000

6.952000

6.952000

6.952000

6.952000

Interleave Depth

I=12
J=17

I=12
J=17

I=12
J=17

I=12
J=17

I=12
J=17

I=12
J=17

I=12
J=17

I=12
J=17

Power Level (dBmV)

3.55

1.85

2.27

2.62

3.05

3.84

4.32

4.64

RxMER (dB)

35.97

35.08

34.93

35.42

35.78

36.17

36.61

36.61

Pre RS Errors

298

479

372

311

284

302

295

915

Post RS Errors

274

297

295

288

279

300

289

915

 

Upstream

 

US-1

US-2

US-3

US-4

Channel Type

2.0

2.0

N/A

N/A

Channel ID

6

5

N/A

N/A

Frequency (Hz)

39400000

46200000

N/A

N/A

Ranging Status

Success

Success

Other

Other

Modulation

64QAM

64QAM

N/A

N/A

Symbol Rate (Sym/sec)

5120000

5120000

N/A

N/A

Mini-Slot Size

4

4

N/A

N/A

Power Level (dBmV)

44.00

44.00

N/A

N/A

T1 Timeouts

0

0

0

0

T2 Timeouts

0

0

0

0

T3 Timeouts

0

0

0

0

T4 Timeouts

0

0

0

0

25/01/2017 22:09:33 GMT

25/01/2017 22:09:33 GMT

Error (4)

68010302

DHCP WAN IP - #########

25/01/2017 22:08:40 GMT

25/01/2017 22:08:40 GMT

Notice (6)

69010200

SW Download INIT - Via Config file tftp file-********

25/01/2017 22:08:25 GMT

25/01/2017 22:08:25 GMT

Error (4)

68000407

TOD established

Time Not Established

Time Not Established

Notice (6)

84000510

Downstream Locked Successfully

25/01/2017 21:58:37 GMT

25/01/2017 21:58:37 GMT

Warning (5)

66050310

Auth Success - Web login successful.

25/01/2017 21:58:29 GMT

25/01/2017 21:58:29 GMT

Warning (5)

66050300

Auth Fail - Web login failed.

24/01/2017 17:57:16 GMT

24/01/2017 17:57:16 GMT

Notice (6)

68010600

DHCP Renew - lease parameters tftp file-******** modified

24/01/2017 17:57:16 GMT

24/01/2017 17:57:16 GMT

Error (4)

68010400

DHCP REBIND WARNING - Field invalid in response

24/01/2017 17:57:12 GMT

24/01/2017 17:57:12 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:57:11 GMT

24/01/2017 17:57:11 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:57:09 GMT

24/01/2017 17:57:09 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:57:04 GMT

24/01/2017 17:57:04 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:56:54 GMT

24/01/2017 17:56:54 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:56:34 GMT

24/01/2017 17:56:34 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:55:56 GMT

24/01/2017 17:55:56 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:54:40 GMT

24/01/2017 17:54:40 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:52:08 GMT

24/01/2017 17:52:08 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:47:03 GMT

24/01/2017 17:47:03 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 17:36:52 GMT

24/01/2017 17:36:52 GMT

Error (4)

68010100

DHCP RENEW sent - No response for IPv4

24/01/2017 16:22:12 GMT

24/01/2017 16:22:12 GMT

Notice (6)

68010600

DHCP Renew - lease parameters tftp file-******** modified

 

 

Thanks

 

Chris

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TiVo, XL TV, Brosdband, Telephone
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greyman
Superfast
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Re: Poor speeds PR1

Check it first thing tomorrow morning and you will probably find that you problem has been "solved".  However, it will probably be unsolved again by tomorrow evening, as your poor connection speeds are probably just down to the fact that VM have signed up too many customers for your area's infrastructure to cope.  

I hope for your sake that I am wrong, but if you check the other threads on this forum, most appear to relate to over-utilisation issues.

 

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greyman
Superfast
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Message 2 of 2
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Helpful Answer

Re: Poor speeds PR1

Check it first thing tomorrow morning and you will probably find that you problem has been "solved".  However, it will probably be unsolved again by tomorrow evening, as your poor connection speeds are probably just down to the fact that VM have signed up too many customers for your area's infrastructure to cope.  

I hope for your sake that I am wrong, but if you check the other threads on this forum, most appear to relate to over-utilisation issues.

 

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