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Mussy33
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Poor speed

Hi I am experiencing very broadband speeds of less than 10mbps which is very poor as I'm paying for 200mbps 😡 Was getting faster on bt who I have swapped from
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Forum Team
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Re: Poor speed

Hi Mussy33,

 

Welcome to the Community!

 

Really sorry to hear you're experiencing speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F004107792). Our technicians are working to get this resolved and have set a review date of 12th April.

 

I'm really sorry for any inconvenience this may cause.

 

All the best

 

Josh


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