Thanks for posting on the community.
My apologies you are experiencing slow broadband speeds.
I can see on 2 of your threads, that my colleagues Ty and John have mentioned that you are being affected by a high peak time traffic fault in your area.
Xbox one download speed
Slow download speed area 20
The reference number is F004477822 and the review date is still 28th June. For further replies can you post back on this one so we can keep them altogether as it will be less confusing.
I have also sent you a PM (purple envelope icon, right corner) to discuss this further.
Hope to hear from you soon
New around here? To find out more about the Community check out our Getting Started guide