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cheesy1
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Poor Poor speed area 22

Anyone else getting poor speed in area 22 PE3 ?

On 200mb and getting about 15mb !

Been up and down for weeks now .

 

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crowlord
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Message 2 of 10
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Re: Poor Poor speed area 22

No joke but for the last week in PE6 i have been struggling to get over 1Mbps in the evenings.

There are some serious issues in area 22 but nobody seems to be admitting it. I have an IP provisioned to Edinburgh!

I keep hoping that a tech bod will actually notice our posts (I have seen several now) and address it. All taht Tech support could tell me was that there seemed to be odd network behaviour but nobody had logged anything fir the network.

In all honesty this is beyond shoddy and if this is how the excellent service I subscribed to over 15 years ago is oging to head I may as well get an ugly dish and go to sky. AT least THEY can provide something in the area of what they promise.

Becoming steadily furious as I get YouTube dropping to 144p resolution.

100Mb BTW

 

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cheesy1
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Re: Poor Poor speed area 22

At least its not just me then !!! I'm also getting strange behavior speedtest tells my my nearest city is Edinburgh so looks like i'm having same problems as you . I've also stuck with cable for donkey's years as it is usually very good service but the last few months it been pretty bad if they won't even admit a problem then I don't hold much hope of it getting sorted . I pay for the top speed and expect to get near it thats why i pay the money for it , maybe its time to have a change of provider and go elsewhere about had enough of the poor service and the kids moaning about the crap Broadband .

 

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cheesy1
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Message 4 of 10
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Re: Poor Poor speed area 22

Network Log

First TimeLast TimePriorityError NumberDescription
18/12/2016 21:44:10 GMT18/12/2016 21:44:10 GMTWarning (5)66050310Auth Success - Web login successful.
18/12/2016 21:43:53 GMT18/12/2016 21:43:53 GMTWarning (5)66050300Auth Fail - Web login failed.
18/12/2016 21:13:00 GMT18/12/2016 21:13:00 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:59 GMT18/12/2016 21:12:59 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:58 GMT18/12/2016 21:12:58 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:57 GMT18/12/2016 21:12:57 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:56 GMT18/12/2016 21:12:56 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:55 GMT18/12/2016 21:12:55 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:54 GMT18/12/2016 21:12:54 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:53 GMT18/12/2016 21:12:53 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 21:12:52 GMT18/12/2016 21:12:52 GMTCritical (3)82000200No Ranging Response received - T3 time-out
18/12/2016 20:51:59 GMT18/12/2016 20:51:59 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
14/12/2016 17:41:32 GMT14/12/2016 17:41:32 GMTError (4)68000407TOD established
Time Not EstablishedTime Not EstablishedNotice (6)84000510Downstream Locked Successfully
14/12/2016 10:50:24 GMT14/12/2016 10:50:24 GMTNotice (6)68010600DHCP Renew - lease parameters tftp file-******** modified
14/12/2016 10:50:24 GMT14/12/2016 10:50:24 GMTError (4)68010400DHCP REBIND WARNING - Field invalid in response
14/12/2016 10:50:21 GMT14/12/2016 10:50:21 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
14/12/2016 10:50:20 GMT14/12/2016 10:50:20 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
14/12/2016 10:50:17 GMT14/12/2016 10:50:17 GMTError (4)68010100DHCP RENEW sent - No response for IPv4
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cheesy1
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Message 5 of 10
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Re: Poor Poor speed area 22

Downstream   DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)202750000210750000218750000226750000234750000242750000250750000258750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)-1.18-1.82-2.98-2.93-2.95-2.72-2.45-2.38
RxMER (dB)37.9437.3636.8436.8437.6437.6437.6437.94
Pre RS Errors1059111076681249021815262076811365989950778367
Post RS Errors1776516956284624870566436355691755513649
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cheesy1
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Message 6 of 10
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Re: Poor Poor speed area 22

Upstream   US-1 US-2 US-3 US-4

Channel Type2.0N/AN/A2.0
Channel ID1N/AN/A2
Frequency (Hz)46200000N/AN/A39400000
Ranging StatusSuccessOtherOtherSuccess
Modulation16QAMN/AN/A16QAM
Symbol Rate (Sym/sec)5120000N/AN/A5120000
Mini-Slot Size4N/AN/A4
Power Level (dBmV)52.25N/AN/A49.75
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts9000
T4 Timeouts0000
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cheesy1
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Message 7 of 10
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Re: Poor Poor speed area 22

Network Log
First TimeLast TimePriorityError NumberDescription
19/12/2016 10:32:40 GMT19/12/2016 10:32:40 GMTError (4)68000407TOD established
19/12/2016 10:32:32 GMT19/12/2016 10:32:32 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:25 GMT19/12/2016 10:32:25 GMTNotice (6)84000510Downstream Locked Successfully
19/12/2016 10:32:17 GMT19/12/2016 10:32:17 GMTCritical (3)82000600Unicast Maintenance Ranging attempted - No response - Retries exhausted
19/12/2016 10:32:16 GMT19/12/2016 10:32:16 GMTCritical (3)82000300Ranging Request Retries exhausted
19/12/2016 10:32:15 GMT19/12/2016 10:32:15 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:14 GMT19/12/2016 10:32:14 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:13 GMT19/12/2016 10:32:13 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:12 GMT19/12/2016 10:32:12 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:11 GMT19/12/2016 10:32:11 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:10 GMT19/12/2016 10:32:10 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:09 GMT19/12/2016 10:32:09 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:08 GMT19/12/2016 10:32:08 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:07 GMT19/12/2016 10:32:07 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:06 GMT19/12/2016 10:32:06 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:05 GMT19/12/2016 10:32:05 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:04 GMT19/12/2016 10:32:04 GMTCritical (3)82000200No Ranging Response received - T3 time-out
19/12/2016 10:32:04 GMT19/12/2016 10:32:04 GMTCritical (3)82000600Unicast Maintenance Ranging attempted - No response - Retries exhausted
19/12/2016 10:32:04 GMT19/12/2016 10:32:04 GMTCritical (3)82000300Ranging Request Retries exhausted
19/12/2016 10:32:03 GMT19/12/2016 10:32:03 GMTCritical (3)82000200No Ranging Response received - T3 time-out
 
 
 Getting beyond a joke now 
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cheesy1
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Message 8 of 10
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Re: Poor Poor speed area 22

On 200Mb and result is as good as it has been for a while , this evening it will be sub 5Mb.

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Forum Team
Forum Team
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Message 9 of 10
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Re: Poor Poor speed area 22

Hi cheesy1,

Sorry to see you have been getting slow speeds recently.

I can see from you have posted that your upstream power level could be causing an issue.

So we can investigate this further for you, I have sent you a PM with further details so that we can take a closer look.

Regards

Liam_T
Forum Team

Who's who? Find out more about our community members. Good folk to know


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cheesy1
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Message 10 of 10
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Re: Poor Poor speed area 22

 

Had an engineer visit yesterday boosted signal in cab was getting 200+ last night back down to 25% of speed today Smiley Mad

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