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jpeg1
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Message 21 of 22
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Re: Latency issue Wolverhampton (WV13) on going for over a year.

I have only ever seen the 200mb speed once on a speed test when doing a wired one on my pc using speedtest.net when testing it to the wolverhampton virgin media server. 

yet when ever i use my xbox one or ps4 i have never gotten over a 100 and it constantly goes up and down sometimes as low as 8mbps AT ALL TIMES OF THE DAY!!!!

The xbox and ps4 are connected by WiFi?

If so, and you are getting full speed with a wired connection on the PC, you have a problem with your WiFi rather than the VM network

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Message 22 of 22
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Re: Latency issue Wolverhampton (WV13) on going for over a year.

Hi jpeg1,

 

Sorry to hear that you've had some trouble with your connection.

 

I can see that you're utilising modem mode at the moment. Do you have third party equipment connected to ours?

 

If so, I'd recommend testing ours alone, whilst still in modem mode and connected directly via Ethernet to a PC/laptop.

 

Let me know how you get on with this,

 

Nat_J


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